Society management software · India

The gate, the
ledger and the
committee — one system.

NeighbourHub runs the day-to-day operations of a residential apartment society: who gets through the gate, what each flat owes and why, and every complaint, notice and vote in between.

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Resident appGuard appAdmin consolePre-launch

Gate 2 · Walk-in Awaiting resident

Delivery — Blue Dart

Flat B-1104 · Photo captured by guard R. Patil

Approve Deny Leave at gate

19:42:07Guard captured visitor photo at gate

19:42:08Resident notified on phone

19:42:31Decision shown back on the guard's device

—Entry written to the society's audit trail

01 — The problem

A society runs on paper, WhatsApp and one person's memory.

Committees change every year. The register, the spreadsheet and the group chat do not survive the handover.

The gate can't reach the resident

A visitor arrives. The guard calls an intercom that rings in an empty flat, then makes a judgement call. Nobody records who was let in, or on whose word.

Nobody can point to who authorised the amount

Maintenance is collected at a rate someone typed into a spreadsheet. When a resident asks which AGM approved it, the committee goes looking for minutes.

Payments arrive as screenshots

Transfers land in the society account with no reference. Reconciling them against flats is manual, and the resident has no receipt they can trust.

Complaints go quiet instead of getting closed

A leak reported in a group chat scrolls out of view within an hour. There is no owner, no clock, and no record that it was ever handled.

A vote is only as good as who counted it

Show-of-hands at a thinly attended AGM, or a chat poll where everyone can see how their neighbour voted. Quorum is asserted, not proven.

02 — The modules

Seven parts of running a building, in one place.

Each module is built around the approval that makes it legitimate — not just the form that collects the data.

Visitor management01

Approval happens on the resident's phone, not at the guard's discretion.

The guard captures a walk-in visitor with a photo at the gate. The resident approves or denies in real time and the guard sees the decision immediately. Expected visitors are pre-approved and arrive with a QR code, with a manual fallback code when scanning fails.

Photo captured at the point of entry
Real-time approve / deny from the resident app
Pre-approved QR passes with manual fallback code

Maintenance billing02

Charges tied to a resolution

Monthly charges are attached to an AGM resolution rather than typed in by whoever is logged in. Bills generate automatically against that authorised rate.

Residents pay and upload proof
An admin verifies before it is marked settled
Every rate change carries an audit trail

Complaints03

Raise, assign, escalate, track

Each complaint has an owner and a state. Untouched complaints auto-close on a timer instead of quietly disappearing, so the backlog reflects reality.

Assignment and escalation paths
Timer-based auto-close
Visible status to the resident who raised it

Community04

Notices, polls, amenities

Notices with scheduled publishing. Polls with quorum enforcement and a genuine secret ballot. Amenity booking with time slots and blackout windows.

Scheduled notice publishing
Quorum-enforced secret-ballot polls
Slot booking with blackout windows

Marketplace05

Selling within the society

Residents list items for sale inside their own society. Listings are moderated, and buyers and sellers message in-app rather than exchanging phone numbers immediately.

Moderated listings
In-app buyer–seller messaging

Vendor services06

Quotes that end up on the bill

Residents request quotes from a vendor directory. Admin approves the vendor, and the job is charged to the resident's bill as a visible line item with a GST invoice.

Directory of approved vendors
Job appears as a named line item
GST invoice against the charge

Directory07

Every contact, one tap away

Each society department contact in one place — tap to call or open WhatsApp, without hunting through an old notice board photo.

Tap to call
Tap to WhatsApp

Not sure where to start?

Pick the module that hurts most. We'll start there.

Request a demo

03 — The three apps

Three audiences. Three surfaces. One record.

Resident · mobile

The people who live there

Approve visitors as they arrive, see what is owed and why, raise a complaint, vote, book the clubhouse, list a cupboard for sale.

→ Real-time visitor approval
→ Bills, payment proof upload
→ Complaints, polls, bookings

Guard · mobile

The gate, in one screen

Capture a walk-in with a photo, send it to the flat, and get the decision back on the same screen. Scan a pre-approved QR, or type the fallback code when the camera won't cooperate.

→ Photo capture at entry
→ QR scan with manual fallback
→ Decision shown immediately

Committee · web console

Where it is accountable

Verify payments, publish notices, moderate listings, approve vendors, run polls and read the audit trail. Two-factor authentication is mandatory on every admin account.

→ Payment verification queue
→ Vendor and listing approval
→ Full audit trail

04 — Security & compliance

A committee holds other people's money and other people's data.

So the parts that matter are not settings someone can switch off.

Per-society data isolation

Each society's records are isolated from every other society on the platform.

Mandatory two-factor auth

Every admin account requires two-factor authentication. It is not optional per user.

Genuinely secret ballots

Poll votes are unreadable to admins. The committee sees the result, never who cast what.

Quorum enforcement

A poll is only decided when quorum is actually met, rather than declared met.

Audit trail on approvals

Visitor decisions, vendor approvals and payment verifications are recorded with who and when.

Audit trail on billing

Changes to billing are logged against the AGM resolution that authorises the rate.

05 — Who it is for

Built for the people who volunteer to run the building.

Management committee

Secretaries, treasurers, chairpersons

Volunteers — often retired — accountable to residents and to the AGM. The console assumes no technical background and keeps a record you can defend in a general body meeting.

Residents & owners

Owners, tenants, families

People who want to know why a bill says what it says, approve a delivery without leaving the sofa, and see a complaint actually move.

Gate staff

Security guards on shift

One screen, large targets, a fallback for every step that depends on a camera or a network. No decision the guard has to make alone.

06 — Talk to us

Show us your society. We'll show you the system.

NeighbourHub is pre-launch and we onboard early societies by hand. A demo is a walkthrough of the three apps with your building's actual situation in front of us.

Request a demo contact@neighbourhub.life

Walkthrough of the resident, guard and admin apps
How billing maps to your AGM resolutions
What onboarding your flats and gate staff involves
Straight answers on what is and isn't built yet

The gate, the ledger and the committee — one system.